Mudi S Devendra is General Manager of Oasis Incentives and Tours, a specialised MICE destination management company based in Muscat, Sultanate of Oman, established in 2020. He has more than 30 years of experience in destination management, with a focus on incentive travel, in Oman and the UAE. Through his contributions to EventMag.Me, he writes about how AI, procurement and fixed budgets are changing the DMC’s job, and why local knowledge and relationships still decide the best incentive programmes.